Wonderful has compiled a list of the most relevant emergency numbers you might need if you travel to or live in Korea. As these are government services, they have limits on the type of support they provide. If you need help with anything beyond what they offer, Wonderful would be happy to help.
Numbers with English support provided:
1330 Korea Travel Hotline
Operated by KTO (Korean Tourism organization), this hotline provides information regarding tourism in Korea (attractions, restaurants, directions, hours etc.) in different languages 24/7. They are unable to make reservations or purchases on your behalf.
1588-5644 BBB Korea
BBB Korea is a government sponsored on the phone translation program that can assist you with translation live on the phone 24 hours a day. We recommend you turn on your speakerphone to participate in three-way discussion.
1345 Immigration
Call this number for any immigration or visa related issue. They provide assistance in different languages.
1644-0644 Migrant Workers Support Center
This helpline provides multilingual consultation for migrant workers in Korea regarding all kinds of issues (etc. medical care, industrial accidents, delayed payment, housing etc.)
120 General Information Hotline
Operated in 5 languages (Chinese, English, Japanese, Mongolian and Vietnamese) the service provides general information regarding living in Korea (translation, transportation, restaurants, legal consulting, daily living, complaints). They are unable to make reservations or purchases on your behalf.
Numbers with English support not provided:
112 Law Enforcement
Call this number if you need police involvement. Unfortunately, English support is not provided and they do not allow calling on someone else’s’ behalf unless the caller is present at the crime scene.
1339 Korea Disease Control and Prevention Agency (KDCA)
Call this number if you have any question regarding COVID-19, Korean quarantine procedure, social distancing rules, etc.
119 Medical Emergency and Fire
Emergency rescue service
02-2299-782 Lost and found
National lost and found center. English language is not supported, but if you need help contacting this hotline, just send us a photo and description of the item you would like to check about and our assistants will contact lost and found on your behalf.
You can reach us on Facebook, Kakao Talk or Email.
Regarding our pricing, we charge for the time taken working on your request by the minute, for as low as 1250 KRW per minute, depending on your preferred pricing package. There are NO processing fees when you pay us via bank wire transfer. (You will pay only the cost of the item(s)). When we charge your bank card, there is an 8.5% processing fee that goes to the payment processor for their services. We do NOT benefit from this fee. For more information regarding our pricing, please follow this link.
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